Quest for Quality Awards: TRUCKLOAD
August 27, 2010
| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
 |
|||||
| Industrial and heavy-haul carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Mullen Trucking | 10.80 |
9.62 |
3.20 |
6.96 |
5.06 |
35.64 |
| Prime, Inc | 10.38 |
8.02 |
3.60 |
6.77 |
5.56 |
34.33 |
| Roehl Transport | 10.35 |
8.46 |
3.28 |
6.63 |
5.59 |
34.30 |
| Tri-State Motor Transit | 10.80 |
8.33 |
3.20 |
6.53 |
5.18 |
34.03 |
| Landstar Carrier Group | 10.00 |
8.26 |
3.49 |
6.53 |
5.31 |
33.59 |
| AVERAGE | 10.01 |
7.97 |
3.30 |
6.34 |
5.25 |
32.87 |
| Dry freight carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| USF Glen Moore | 11.25 |
8.72 |
3.54 |
6.92 |
5.26 |
35.69 |
| CRST Van Expedited | 10.88 |
8.94 |
3.34 |
6.55 |
5.19 |
34.89 |
| Heartland Express | 10.80 |
7.86 |
3.57 |
6.54 |
5.52 |
34.30 |
| Con-way Truckload Svcs. | 10.54 |
7.92 |
3.61 |
6.64 |
5.41 |
34.12 |
| Landstar Carrier Group | 10.89 |
8.06 |
3.26 |
6.58 |
5.33 |
34.11 |
| Crete Carrier Corp. | 9.79 |
7.74 |
3.45 |
6.25 |
5.30 |
32.53 |
| AVERAGE | 9.88 |
7.72 |
3.38 |
6.20 |
5.11 |
32.28 |
| Expedited motor carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Pitt Ohio Express | 11.57 |
9.20 |
3.93 |
7.21 |
5.65 |
37.56 |
| FedEx Custom Critical | 12.28 |
7.35 |
4.30 |
7.34 |
5.91 |
37.19 |
| A.Duie Pyle, Pyle Priority | 11.42 |
8.79 |
3.69 |
7.08 |
5.70 |
36.68 |
| USF Holland | 11.25 |
9.13 |
3.67 |
6.51 |
5.57 |
36.13 |
| UPS | 10.75 |
8.35 |
4.06 |
6.46 |
5.71 |
35.33 |
| Landstar Express America | 11.33 |
7.89 |
3.52 |
6.70 |
5.79 |
35.23 |
| OD Expedited | 10.29 |
8.33 |
3.96 |
7.11 |
5.41 |
35.08 |
| AVERAGE | 10.80 |
8.24 |
3.80 |
6.63 |
5.48 |
34.96 |
| Bulk motor carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Ruan Transport | 11.14 |
8.63 |
3.58 |
6.90 |
5.80 |
36.07 |
| Trimac Transportation | 11.08 |
8.25 |
3.45 |
7.14 |
5.84 |
35.75 |
| Groendyke Transport, Inc. | 11.00 |
8.22 |
3.40 |
6.16 |
5.18 |
33.96 |
| Prime, Inc. | 10.21 |
7.97 |
3.63 |
6.47 |
5.66 |
33.94 |
| Bulkmatic Transport | 10.42 |
8.27 |
3.20 |
6.34 |
5.55 |
33.78 |
| Superior Carriers | 10.80 |
7.14 |
3.43 |
6.84 |
5.26 |
33.46 |
| AVERAGE | 10.30 |
7.92 |
3.37 |
6.34 |
5.37 |
33.31 |
| Household goods and high-value goods carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| United Van Lines | 11.14 |
8.02 |
3.82 |
7.41 |
6.22 |
36.62 |
| Allied Van Lines | 10.76 |
8.24 |
3.27 |
7.04 |
5.70 |
35.01 |
| Suddath Companies | 10.50 |
8.63 |
3.73 |
6.77 |
5.37 |
35.00 |
| Atlas Van LInes | 10.69 |
8.46 |
2.97 |
7.04 |
5.59 |
34.74 |
| AVERAGE | 10.33 |
8.01 |
3.36 |
6.92 |
5.59 |
34.21 |
| Source: Logistics Management, Peerless Media Research Group All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important). |
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| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
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