Quest for Quality Awards: OCEAN CARRIERS
August 27, 2010
| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
 |
|||||
| Ocean carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Wallenius Wilhelmsen | 10.50 |
9.23 |
3.80 |
6.53 |
3.90 |
33.95 |
| Matson Navigation | 11.33 |
8.34 |
4.24 |
5.76 |
4.02 |
33.69 |
| Horizon Lines | 10.67 |
9.04 |
4.02 |
5.72 |
3.86 |
33.32 |
| Seaboard Marine | 10.93 |
8.95 |
3.80 |
5.65 |
3.93 |
33.25 |
| Maersk Line | 10.68 |
8.31 |
4.28 |
5.75 |
4.22 |
33.24 |
| Crowley Liner Services | 10.35 |
8.91 |
3.80 |
5.94 |
4.06 |
33.06 |
| Hamburg-Sud | 10.53 |
8.98 |
3.62 |
5.71 |
4.01 |
32.86 |
| "K" Line America Inc. | 10.71 |
8.42 |
3.80 |
5.98 |
3.79 |
32.69 |
| OOCL | 10.46 |
8.96 |
3.96 |
5.44 |
3.78 |
32.59 |
| APL | 10.39 |
8.35 |
4.12 |
5.57 |
4.08 |
32.52 |
| Hanjin Shipping | 10.07 |
8.81 |
3.92 |
5.73 |
3.89 |
32.42 |
| Sea Star Line | 9.47 |
8.92 |
3.69 |
5.85 |
4.20 |
32.14 |
| Evergreen Line | 10.03 |
8.88 |
3.92 |
5.36 |
3.86 |
32.08 |
| Atlantic Container Line | 9.90 |
8.31 |
3.80 |
5.88 |
3.93 |
31.82 |
| AVERAGE | 9.92 |
8.48 |
3.80 |
5.45 |
3.84 |
31.48 |
| Source: Logistics Management, Peerless Media Research Group All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important). |
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| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
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