Quest for Quality Awards: REGIONAL LTL
August 25, 2010
| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
 |
|||||
| Northeast/Med-Atlantic regional LTL | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| A. Duie Pyle | 12.20 |
8.85 |
4.64 |
6.35 |
4.15 |
36.18 |
| Pitt Ohio | 12.03 |
9.36 |
4.52 |
6.08 |
4.11 |
36.09 |
| Ward Transport Logistics | 11.56 |
9.10 |
4.37 |
6.03 |
3.96 |
35.01 |
| AVERAGE | 11.47 |
8.84 |
4.34 |
5.97 |
3.95 |
34.57 |
| South/South Central regional LTL | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Southeastern Freight Lines | 12.16 |
9.80 |
4.52 |
6.18 |
4.16 |
36.82 |
| Averitt Express | 11.61 |
8.91 |
4.51 |
5.88 |
4.15 |
35.06 |
| AVERAGE | 11.39 |
9.16 |
4.30 |
5.87 |
3.96 |
34.69 |
| Midwest/North Central regional LTL | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Dayton Freight LInes | 11.10 |
9.62 |
4.11 |
6.11 |
3.88 |
34.82 |
| USF Holland | 11.09 |
9.10 |
4.35 |
5.85 |
3.88 |
34.27 |
| AVERAGE | 10.74 |
9.31 |
4.11 |
5.77 |
3.81 |
33.75 |
| Western regional LTL carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
 Lynden Transport |
11.75 |
8.73 |
4.80 |
6.38 |
4.02 |
35.68 |
| Oak Harbor Freight Lines | 11.85 |
9.28 |
3.96 |
6.16 |
4.00 |
35.24 |
| AVERAGE | 10.94 |
8.76 |
4.08 |
5.76 |
3.81 |
33.34 |
| Source: Logistics Management, Peerless Media Research Group All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important). |
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| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
|
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