Quest for Quality Awards: 3PL
August 27, 2010
| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
 |
|||||
| Third-party logistics companies | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
| Unyson Logistics (Hub Group) | 10.63 |
9.67 |
9.84 |
6.36 |
7.38 |
43.87 |
| Hub Group Inc. | 9.24 |
8.46 |
8.55 |
5.44 |
6.45 |
38.13 |
| FedEx Supply Chain Services | 8.43 |
7.68 |
7.85 |
4.90 |
6.03 |
34.89 |
| ADP Logistics (A. Duie Pyle) | 8.28 |
7.43 |
8.16 |
4.71 |
5.47 |
34.05 |
| UPS Supply Chain Solutions | 8.00 |
7.67 |
7.61 |
4.78 |
5.69 |
33.75 |
| Agility | 7.89 |
7.82 |
7.46 |
4.89 |
5.48 |
33.53 |
| Transplace | 8.50 |
7.18 |
7.54 |
4.40 |
5.63 |
33.25 |
| Ryder Supply Chain Solutions | 8.26 |
7.17 |
7.81 |
4.71 |
5.08 |
33.03 |
| Averitt Express | 7.89 |
7.47 |
7.70 |
4.68 |
5.13 |
32.86 |
| Pilot Freight Services | 7.89 |
7.33 |
7.50 |
4.66 |
5.44 |
32.82 |
8.21 |
7.50 |
6.89 |
4.61 |
5.57 |
32.77 |
|
| Exel | 7.90 |
7.30 |
7.36 |
4.60 |
5.58 |
32.75 |
| APL Logistics | 8.10 |
6.91 |
7.49 |
4.56 |
5.42 |
32.48 |
| AVERAGE | 7.97 |
7.18 |
7.38 |
4.64 |
5.27 |
32.44 |
| Source: Logistics Management, Peerless Media Research Group All scores are weighted. Weighted scores are determined by multiplying the average raw scores by the average importance of each attribute (1 = least important; 5 = most important). |
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| NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
|
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