NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL OCEAN CARRIERS | 3PL | AIR CARRIERS | FREIGHT FORWARDERS |
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Air cargo carriers | ||||||
On-time performance |
Value | Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
Southwest Airlines | 13.13 | 10.76 | 4.64 | 6.98 | 4.00 | 39.50 |
Virgin Atlantic | 12.29 |
9.60 |
5.08 |
6.98 |
3.73 |
37.68 |
Singapore Airlines (SIA) | 12.48 |
9.10 |
5.12 |
6.85 |
3.84 |
37.40 |
Nippon Cargo Airlines | 12.28 |
9.10 |
4.58 |
6.05 |
3.64 |
35.65 |
Alaska Air Cargo | 12.09 |
8.83 |
4.67 |
5.54 |
3.87 |
34.99 |
Japan Airlines | 11.84 |
8.42 |
4.81 |
6.08 |
3.78 |
34.93 |
Lufthansa | 11.83 |
8.28 |
4.94 |
6.03 |
3.83 |
34.90 |
KLM | 11.22 |
9.05 |
4.68 |
6.16 |
3.73 |
34.85 |
US Airways | 11.28 |
9.14 |
4.67 |
5.69 |
3.63 |
34.41 |
Emirates SkyCargo | 11.31 |
9.05 |
4.54 |
5.61 |
3.75 |
34.27 |
EVA Cargo | 11.19 |
8.69 |
4.83 |
5.79 |
3.58 |
34.07 |
American Air Cargo | 10.97 |
8.43 |
4.53 |
6.18 |
3.56 |
33.67 |
AVERAGE | 11.01 |
8.51 |
4.60 |
5.87 |
3.60 |
33.60 |
Air express carriers | ||||||
On-time performance |
Value |
Information technology |
Customer Service |
Equipment & operations |
Weighted score |
|
FedEx Express | 12.25 |
8.73 |
5.43 |
6.37 |
4.06 |
36.83 |
UPS | 11.54 | 8.71 | 5.31 | 6.12 | 3.99 | 35.68 |
AVERAGE | 11.11 | 8.56 | 4.84 | 5.77 | 3.76 | 34.03 |
Source: Logistics Management, Peerless Media Research Group |
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NATIONAL LTL | REGIONAL LTL | TRUCKLOAD | RAIL | ||||||