E-commerce

A new study issued today by Waterloo, Ontario-based Descartes, a provider of logistics based on-demand, software-as-a-service offerings, showed some disparities in the intersection of online buying and home delivery processes. The study, entitled “Online Buying Grows But Too Many Customers Still Experiencing Delivery Woes,” was based on feedback from 8,000 consumers surveyed by Descartes and SAPIO Research, across Europe and North America over the first quarter. This is the third annual edition of Descartes’ e-commerce home delivery report.

In our latest Special Digital Issue, Logistics Management has curated several feature stories that neatly encapsulate the rise of the automated systems and related technologies that are revolutionizing how warehouse and DC operations work.

How this simple, sustainable solution could ease the problem of double-parked delivery vehicles.

When Memphis-based global freight transportation and logistics services provider FedEx and global e-commerce giant Amazon ended their business relationship in 2019, one could have likely assumed, at the time, that the breakup was permanent.

OnTrac said this new service offering went into effect on Saturday, March 16, adding it is available in 75% of its delivery network, covering 31 states and Washington, D.C., reaching more than 175 million consumers.

While this year may be a close copy of 2023 in terms of supply chain execution as it relates to e-commerce moves, forecasting is more precarious. The instability and conflict have no upside, only more disruption—which inevitably leads to service and cost impacts across the board.

We’re running out of ways to describe how e-commerce has reshaped the logistics landscape. Nearly every feature we assign over the editorial year contains advice for logistics professionals on how to fine-tune operations through strategy or technology to meet these new, pressing demands.

The company said that the new 138,500 square-foot facility will enable DHL eCommerce to process more B2C (business-to-consumer) domestic volume, supported by around 130 staffers, for customers in Virginia and the Mid-Atlantic region.

UPS noted that with this move it is the first global small package carrier in Canada to provide committed Saturday ground residential delivery of shipments from the United States and within Canada at no additional charge.

The 3PL’s new facility in Asheville, Ohio, is a showcase for next-generation technologies, including robotics and automated packaging.

These “must reads” from the past year will help you prepare your logistics operation for what’s ahead in 2024.

As demand for North American warehouse space soars, third-party logistics providers find new ways to serve their growing customer bases.

UPS said it has entered into an agreement to acquire Los Angeles-based Happy Returns, a software and reverse logistics services provider, from PayPal.

Revolutionize Your Warehouse with the Latest in Robotics Technology! Don't Get Left Behind - Read Our Special Digital Edition Now!

A growing trend among retailers is mandating on-time and in-full (OTIF) deliveries in the retail supply chain, which was first developed by Walmart in 2017 and is now back in focus as supply chains recover from the COVID pandemic. Manufacturers and distributors are under pressure to achieve and maintain high OTIF scores, and a new white paper offers guidance on using data to minimize fines, manage risk, and establish trust in the supply chain.