Delivering Exceptional Customer Care - FREE White Paper
March 21, 2013
One of the biggest challenges companies face is meeting rising customer expectations in a competitive marketplace.
Customers today, expect to get more for less; and if they don’t, they’ll move on to a company that can give it to them. Because of this, executives struggle to find the balance between lowering operational costs and meeting customer demands.
Read this real-world customer scenario guide to see how companies are increasing revenues while winning the hearts of their customers with the right combination of people, processes, and technology.
Subscribe to Logistics Management magazine
Subscribe today. It's FREE!
Get timely insider information that you can use to better manage yourentire logistics operation. Start your FREE subscription today!
Recent Entries
At yesterday’s Senate Commerce Committee hearing on the recently announced nomination of Charlotte, North Carolina Mayor Anthony Foxx to be Secretary of Transportation, the nominee laid out some key components of his agenda if he is confirmed.
Supply chain consultancy Armstrong & Associates said this week that total United States 2012 third-party logistics (3PL) gross revenue—at $141.8 billion—were up 6 percent over 2011.
Company officials said that CEVA’s quarterly results were impacted by various factors, including: overall soft global logistics markets; loss of airfreight volume with some business switching to ocean transport; exposure to Eurozone markets; and underperforming Contract Logistics contracts.
Retailers and solution providers are once again talking about the Internet of Things.
Panjiva, an online search engine with detailed information on global suppliers and manufacturers, recently announced that through a partnership with Export to China (ETCN) it is the first company to make Chinese trade data accessible in searchable company profiles.
Post a comment
Commenting is not available in this channel entry.